When does E-health work?

eHealth is booming: at this moment there is an active development of dozens of applications to support patients and caregivers. Many of these applications do not fulfill the intended effect. Sandra van Dulmen, projectleader of “Communication in Healthcare” states that this mainly emerges from the fact that during this development not much attention is paid to the opinion of patients.

During the past ten years NIVEL has developed many effective healthcare applications by actively involving patients, which is more time-consuming but eventually much more sufficient.
Prof Sandra van Dulmen